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FEDERAL TRADE COMMISSION ACTIONS


10-08-2026 - FTC Returns More than $15.8 Million to Consumers Misled by Cash Advance App Company Cleo AI - Agency charged that the company deceptively marketed cash advance services and obstructed cancellations - The Federal Trade Commission is sending more than $15.8 million to consumers impacted by cash advance app company Cleo AI’s deceptive claims about the amounts and timing of available cash advances and the company’s hard-to-cancel subscriptions. The FTC’s March 2025 complaint alleged that Cleo AI misled consumers with promises of fast money, advertising access to “hundreds of dollars” in cash advances when almost no one received even close to the advertised amounts. The agency also alleged that Cleo charged additional hidden fees for same-day or instant cash advances that often would not arrive until the next day and that the defendant made it difficult for users to cancel their subscriptions. The FTC plans to send payments to 2,124,796 Cleo AI customers who paid for eligible instant cash advances. Consumers who are eligible for a payment will get an email between now and October 26, 2026. The FTC will begin sending PayPal payments on October 27, 2026. Recipients should redeem their PayPal payment within 30 days.

10-06-2026 - FTC Issues Redress Payments to Consumers Impacted by GOAT’s Deceptive Shipping, Refund Policies - The Federal Trade Commission announced it is sending more than $100,000 in redress payments to consumers deceived by online marketplace GOAT. The refunds are part of a settlement over allegations the company failed to honor its refund policies and violated an FTC rule requiring companies to have reasonable shipping practices. In a 2024 complaint, the FTC alleged that GOAT, an online marketplace for sneakers, apparel and accessories, failed to mail some priority processing orders as fast as promised and did not offer buyers the option of agreeing to the delay or cancelling the order and receiving a prompt refund, as required by the FTC’s Mail, Internet or Telephone Order Merchandise Rule.

09-17-2026 - FTC Takes Historic Action Against Multilevel Marketing Operator Amway for Unfair and Deceptive Business Practices - Proposed order will require Amway and two of its affiliates to pay $225 million, the largest monetary recovery ever collected from an MLM in an FTC action - Amway Corp., one of the largest multilevel marketing companies in the U.S., and two of its affiliates—World Wide Group, L.L.C. (WWG) and Leadership Team Development Inc. (LTD)—will pay $225 million to resolve allegations from the Federal Trade Commission and the state of Washington that the companies use unfair and deceptive tactics to recruit members to its direct selling and multilevel marketing opportunity. The monetary relief to be paid by Amway and its affiliates under the proposed order marks the largest monetary recovery obtained in an FTC action against a multilevel marketing company, nearly all of which will be used as redress to consumers harmed by Amway and its affiliates’ allegedly deceptive tactics. Amway offers a moneymaking opportunity that it claims gives individuals, referred to as Independent Business Owners (IBOs), the chance to own and operate their own business selling a variety of consumer products, ranging from nutritional supplements to energy drinks to health and beauty products. In their complaint, the FTC and Washington allege that Amway and two of its affiliates, WWG and LTD, use a variety of deceptive and unfair tactics, including misrepresentations about likely earnings, to incentivize and pressure IBOs to buy Amway products they don’t want and that end up being difficult to sell.

09-17-2026 - FTC Announces Additional Payments to Consumers Stemming from FTC’s Amazon Prime Settlement - The Federal Trade Commission announced today that Amazon will accelerate and expand payments to eligible consumers under last year’s $2.5 billion settlement, which resolved FTC allegations that the online retailer enrolled millions of consumers in Prime subscriptions without their consent and knowingly made it difficult for consumers to cancel. Under the historic September 2025 settlement of the FTC’s allegations, Amazon was required to pay up to $1.5 billion in redress to consumers harmed by the company’s deceptive Prime enrollment practices in addition to a $1 billion civil penalty. As of September 2026, Amazon has issued more than $845 million in redress payments to consumers. This week, a federal court approved a joint motion filed by the FTC and Amazon, approving measures to accelerate and expand future redress payments to consumers. Under the revised order, more consumers will now qualify for refunds from Amazon, the maximum payment cap has been raised from $51 to $200 total, and all future payments will be distributed automatically, eliminating the need for consumers to submit claims or additional paperwork to Amazon

09-08-2026 - FTC Takes Action Against Payment Processor Humboldt Merchant Services for Knowingly Facilitating Payment Processing for Sham Merchants - Under proposed order, defendant will be required to pay $12 million, stop payment processing for certain categories of merchants - Payment processing company Humboldt Merchant Services will pay $12 million and be permanently banned from processing payments for merchants with a heightened risk of potential fraud to settle allegations that Humboldt processed payments for merchants that defrauded consumers. According to the FTC’s complaint, Humboldt processed payments for more than 1,000 merchants that were shell entities that served as fronts or pass-throughs for fraudulent companies engaged in unauthorized billing scams, including Legion Media, which the FTC shut down in 2024.

09-04-2026 - Payment Processor Nuvei Must Implement Robust Merchant Screening Practices and Pay $4.85 Million to Settle FTC Charges that the Firm Facilitated Merchant Fraud - Nuvei and its subsidiaries alleged to have knowingly processed for merchants engaged in fraudulent activity - Global payment processor Nuvei will pay $4.85 million to settle the Federal Trade Commission’s charges that the firm opened and maintained payment processing accounts for merchants that it knew or should have known were engaged in deception, including tech support scams that took millions of dollars from consumers.

08-31-2026 - FTC and 22 state attorneys general allege Amazon concealed unfair charges in its digital advertising auction pricing - Today, 22 states joined the Federal Trade Commission in filing suit against Amazon, alleging that the company engaged in deceptive and unfair practices that secretly inflated prices in its online search advertising auctions. The complaint alleges that, for over seven years, Amazon has covertly and substantially increased the prices that more than one million brands and sellers were required to pay to advertise on its platform. As a result, the complaint alleges that Amazon’s scheme has likely extracted tens of billions of dollars from its unwitting advertising customers.

08-18-2026 - The Federal Trade Commission sued to block Henkel AG & Co. KGaA (Henkel), the manufacturer of the industry-leading Loctite brand construction adhesives, from acquiring Loctite’s main competitor, Liquid Nails. The FTC alleges that the merger would eliminate fierce competition between Loctite and Liquid Nails, leading to higher prices, lower quality, and reduced innovation, all of which would be detrimental to American consumers.

08-17-2026 - Online bill payment firm Doxo will pay $2.1 million to settle Federal Trade Commission allegations that the company and two of its co-founders used misleading search ads to impersonate consumers’ billers and misled consumers about millions of dollars in fees they tacked on to consumers’ bills. Planning to pay a bill online? Before you start searching for a company’s payment site, know that dishonest companies sometimes use paid search ads to trick you into paying them instead of the company or agency you’re looking for. o how can you make sure you’re going to the real payment site? Scroll past the paid search results to help make sure you have the right website or contact info. Type the company’s website address (if you know it) directly into your browser to find the right payment site.

08-12-2026 - The Federal Trade Commission is sending payments totaling more than $23.8 million to drivers harmed by Grubhub’s deceptive earnings claims and diners harmed by the company’s misleading and unlawful conduct. In December 2024, the FTC and the Illinois Attorney General alleged that food delivery company Grubhub engaged in an array of unlawful practices including deceiving drivers about how much money they would make delivering food, blocking diners from their accounts and funds, and unfairly and deceptively listing restaurants on its platform without their permission. Under the settlement terms, Grubhub was ordered to make substantial changes to its operations across several areas, including honestly advertising pay for drivers, providing users with a mechanism to dispute blocked accounts, and listing restaurants on its platform only with their consent.

08-10-2026 - From the FTC Website - At the request of the Federal Trade Commission, a federal court has temporarily halted a bogus credit repair scheme run by a sprawling network of 17 related companies and their principals. - The FTC’s complaint alleges that, since at least 2016, Credit Glory, a network of 16 related entities and their five principals (Alexander Brola, Liam Emery, Marko Petkovic, Joshua Curtis and David Naylor), made false and misleading promises about their credit repair services, impersonated debt collection companies and creditors, collected illegal upfront fees and engaged in unlawful subscription enrollment practices. The operation scammed consumers out of nearly $200 million through unlawful up-front and recurring charges.

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